Covid-19 Update: Please note that due to the current restrictions relating to Covid-19, in some instances it is taking 7+ days to receive and process your return. We appreciate your patience!
If you're making a return, here are a few things you should know:
For items purchased at full price (i.e. not sale items) we are happy to provide a full refund for your item(s) up to 14 days from your date of purchase.
Any returns should be shipped back to us using our Parcel Connect Process or with a GLS slip if you're in the ROI. Global returns details are here.
If you received a GLS Return Slip in your parcel, please follow our GLS instructions.
If there’s no GLS Returns Slip please use our Parcel Connect instructions.
When making a return, keep in mind the following: