Returns Policy

Covid-19 Update: Please note that due to the current restrictions relating to Covid-19, in some instances it is taking 7+ days to receive and process your return. We appreciate your patience!

If you're making a return, here are a few things you should know:

For items purchased at full price (i.e. not sale items) we are happy to provide a full refund for your item(s) up to 14 days from your date of purchase.

Any returns should be shipped back to us using our Parcel Connect Process in  the Republic of Ireland. Global returns details are here

Please follow our our instructions on Parcel Connect returns here.

When making a return, keep in mind the following:

  • Products must be returned within 14 days of receiving your order.
  • Please keep a photo of your order for return before handing over at the depot for your records.
  • Products must be unworn, unused and unwashed with all tags attached
  • Socks can only be returned if they are sealed and in their original packaging.
  • Refunds can only be made onto the original payment method used.
  • Exchanges are not included in our returns policy.
  • For purchases made using a combination of card and gift card, the refund will be applied to the gift card first.
  • Separate orders cannot be returned together - this will only cause delays in processing your return.

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